
FAQs
Q: Do you sell online?
We're currently a retail-only shop, we may offer online orders in the future. Follow us on Instagram and TikTok to stay updated.
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Q: Where are you located?
You can find us at 36 Waterloo St, BT48 6HF, Derry - Londonderry (Northern Ireland). Check our Location section in the Home Page for map and directions.
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Q: What are your opening hours?
Our usual hours are:
🕒 Wed–Sat: 10am–7pm
🕒 Sun: 1pm–6pm
Please follow us on social media for any seasonal changes or announcements.
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Q: Do you take special orders or reserve items?
Due to the limited availability of some items, we operate on a first come first serve basis. But we can pre-order some items (check with us in store or message us on Instagram and we’ll see what we can do for you!)
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Q: Are your products official and licensed?
Yes, all our products are original and genuine and we are an authorised retailer for the brands we carry, including Tokidoki, Miffy, Sylvanian Families and more.
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Q: Can I collaborate with you or stock my products in your shop?
We love hearing from local artists and brands! Send us a message via the contact form or email us with your pitch.